ProctorCam

Frequently Asked Questions

What is ProctorCam?

ProctorCam is a virtual proctoring service offered to test takers and organizations that administers tests online.

How does ProctorCam work?

Click here for a full overview of how ProctorCam works.

What equipment do I need?

Because ProctorCam integrates with any online testing platform, all you need to use our services is a Microsoft or Apple operating system, a computer, webcam, and a good Internet connection.

How much does it cost?

ProctorCam prices vary depending on the needs of the student and the length of the test. ProctorCam also offers group discounting for professional organizations and educational institutions which often times can be included in the test or course fee. For a more accurate quote, please sign up for free or contact us here.

What happens if my time is not available?

ProctorCam does its best to accommodate the needs of our students. If for some reason your time isn't available, please choose the closest available time. In rare cases we do have last minute cancellations and may be able to take you.

What happens if I'm running late?

If you are running late, Please log in to change your time. You must do so two hours prior to the test or you will be billed for the first hour of the test. If you cannot log in, please call or e-mail us to confirm the level of delay. ProctorCam allows a five minute grace period the end or beginning of the test. If you will be later than five minutes, your slot will be forfeited and you will be billed for the first hour of service.

What happens if I need to cancel?

ProctorCam requires two hours prior notice for cancellation. If within the two hour window, ProctorCam will bill user for the first hour of service.

Can I use wireless?

It is recommended that you have a direct connection to a DSL/Cable at a minimum. ProctorCam service will not work on a Dial-Up.

Do you work outside of the United States?

ProctorCam works anywhere in the world however our servers are based in the states which means that service might be spotty at times.

When will I recieve a ProctorCam Report of my test?

ProctorCam does its best to send out ProctorCam Reports within 24 hours.

Can I work at ProctorCam?

Sure! We are always looking for help. Please e-mail all resumes to jobs@proctorcam.com

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